Follow one order through your boutique
Before adding another sales channel, follow one order from the first question to preparation. See where product, order, and stock information is checked, copied, or handed to someone else.If your shop sells in person and through Instagram or WhatsApp, start with an example from your current routine. That example gives a Storizone conversation a clear starting point.
Start with the product the customer asked for
Write down the product, colour, size, and quantity. Note where those details are first recorded and who checks that the requested variant is available. A product name alone may not tell the next person which item to prepare.
Follow the stock check and the order status
Where do you check availability? When is the order recorded? Who updates its status after payment, preparation, collection, or delivery? Include a change or cancellation if one occurs in your example.
The purpose is to make the sequence visible. You do not need to turn the conversation into a new sales channel.
Bring the steps that need clarification
Prepare one anonymized order, the places where information is recorded, and the point where you check stock. Include the people responsible for each update. Remove customer names, addresses, and payment information from any example you share.
Evaluate the supported flow with Storizone
Use the walkthrough to ask which storefront, POS, order, and stock steps are supported for your situation. Confirm what needs configuration, what remains a manual step, and how to check the result before using the flow in daily work.
If a step depends on a payment provider, device, or channel connection, review that dependency separately. A message from Instagram or WhatsApp is a starting point for your example, not evidence of a connected integration.
Questions to bring
- Where will the product and variant be recorded?
- Who checks stock and updates the order?
- What happens if a payment, cancellation, or connection interrupts the flow?
- Which steps can we demonstrate, and which need separate setup?
Bring one order and the step you would like to clarify first.
Prepare with the order workflow guide
Use a practical checklist to trace an order and record the questions you want to bring.
Read the boutique order workflow guide